FAQ | Mapland

Do you offer free shipping?

Yes — free shipping on all orders across India, no minimum order value.

What is your return policy?

We don't accept returns, but if your item arrives damaged or defective, we'll replace it free of charge. Just share a photo within 48 hours of delivery.

Are your products handmade?

Yes. All Mapland ceramics, planters, cups, and cushion covers are handcrafted by Indian artisans. Our Serenity Imports range is sourced internationally.

How long does delivery take?

Typically 5–7 business days across India.

Can I customise an order?

Reach out via our Contact page and we'll let you know what's possible for your requirements.